Tour changed without any notice
I booked a tour in early May for the Colosseum arena floor access, Roman Forum, and Palatine Hill. I picked the time a lot of 9:30 since we also have a Vatican Tour at 2:30. I was excited as I had read great reviews. Unfortunately, as I was already in Europe, the tour guy emailed me changing my tour and time. They took away arena access and changed the time to 1:30. Obviously this wouldn’t work, so I emailed back and got no response. I then called the next day and was told my the lady on the phone, she will call me back the same day to confirm. She never did. I then called again the following day only to be told there is nothing they can do with this amount of short notice- even though I booked months on advance. They left me scrambling to try to get another tour else where. I personally would never recommend or ever book from this company again.