Delivery
Subject: Parcel Showing as Delivered but Not Received – Serious Negligence Dear Customer Support Team, My parcel status is showing “Delivered”, even though I have not received the parcel at all. Marking a parcel as delivered without actually handing it over is a very serious mistake and completely unacceptable negligence on the company’s part. I waited for my parcel, but it was never delivered to me, and yet the system has been updated to show it as delivered. This kind of service and irresponsible behavior is absolutely unacceptable for any customer. I demand that this matter be investigated immediately and that I be clearly informed to whom, where, and at what time my parcel was delivered. If the delivery agent marked the parcel as delivered without actually delivering it, appropriate action should be taken against the concerned person. If my parcel is not found immediately, I will be forced to escalate this complaint to higher authorities and seek appropriate action against the company for this serious service failure.and driver was so rude with me brother over the phone so please teach some respect to your staff atleast they can have good behaviour with customers Please do not ignore this matter and provide me with an immediate resolution. Regards, Nisha