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Joanna

美国

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Gobiotix

Gobiotix has the worst customer service…

Gobiotix has the worst customer service I've experienced. They sent my mom expired products, and when I contacted them, they replied: "Our team is currently producing a new batch, and once it becomes available we’ll be happy to send replacements for your order." I purchased a total of 12 bottles. They only refunded my most recent order, and despite promising replacement bottles, they never sent them. I spoke with someone named Becca throughout the process. In the end, I had to throw away all of the expired bottles. It's especially disappointing because I had recommended Gobiotix to my family and friends. Very poor customer service and I won't be purchasing from them again.

2026-06-27