I was corresponding with Treatmedy…
I was corresponding with Treatmedy representative Terence, telling him my experience on a unit that had a factory defect. I actually bought 2. One, which the first, was defective, can't use it. I requested for a replacement but I never heard anything. I can return the unit. I even emailed videos on how to use it based on the instructions which were very STRAIGHTFORWARD. I think I understood them very well. But all I need was a "replacement" for that first unit. Responses were good but I don't think Treatmedy sees what I can see. I hope Dr. Schilling can attest to the product he was representing. Thank you!