Recipient Enjoyed the Gift and Excellent Customer Service
I recently ran into an issue where Shop Pay unexpectedly defaulted my shipping address to my home instead of the recipient's address. I didn't catch the mix-up until I was tracking the package. I reached out to Fulton Fish Market and had the pleasure of speaking with Nicki, who quickly identified the root cause (a quirk in how Shopify's Shop Pay pop-up handled the address) and went above and beyond to help resolve it. Her attentiveness turned a stressful mistake into a genuinely positive experience. It's rare to get this level of personalized care these days. Thanks to Nicki, I'll absolutely be ordering from Fulton Fish Market again. Highly recommend both their products and their customer service team!