The customer service is exceptional
The customer service is exceptional! My order arrived completely thawed, no dry ice left in the box; while we had planned on placing the items in the freezer for later use, we shared with our daughter and neighbors that day, a gift all were thrilled with. I contacted customer service and found out the package was not packaged with enough dry ice to sustain the shipping and the order was immediately placed again at no extra charge. The feed back I received from everyone we gifted fish to was 5 star, including our dinner of the wild striped bass. We will continue to order from Fulton from now on. Thank you Fulton Fish Market!
