Great Customer Service
I thought the couch was something else. I was worried that it was going to be a problem to return the dog bed. However, they were totally helpful and understanding. I am amazed by the great customer service, especially this day and age where customer service is an afterthought. They even paid for the shipping back to them. This tells me that they have total confidence in their product. It is a good Product, it just wasn't what I thought. I was impressed and would encourage people to buy their product and not worry if you wonder if it's what you want.