The customer service is excellent
The customer service is excellent! Every technical inquiry I have made has been answered within hours. Not only that, but the answers I received went above and beyond what I have come to expect from any company with more than just a few employees. So many technical questions are disregarded by companies because their customer service people don't have that much depth of knowledge about their company's products. The team at Ecomobl actually consulted the technicians who work on their products, in order to answer my question (not this inquiry, but a past one). I appreciate that effort greatly! Any company that outsources their customer service to agents in other countries, who don't know the product they represent, cannot provide this quality of service.