Bait and switch charge.
They charged me $195 for a van pickup to the airport and noted a child car seat included. Credit card charged when reservation made 3 weeks prior to pickup. Then 4 days before pick up they charged $45 to my card for the car seat which was noted as included on the original invoice and charge when reservation was made. AND they have no person to talk to. Only communication is by email answered within a day. Never again will I use them.