Spoiled, missing items, and they won’t take responsibility
Ordered groceries through Flink (order NL-EIN-KD27-71W3) and received fresh produce that was spoiled on arrival, plus one item I paid for was simply never delivered. When I reported it, customer service came back saying their “internal investigation” showed everything was delivered — and refused any refund, despite this happening to a customer who orders regularly. There’s no way for a customer to disprove an internal system check, so this feels like a convenient way to deny valid claims. Won’t be ordering again if this is how genuinely defective and missing items get handled.