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Craig Sexton

美国

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DJI

DJI does not honor their warranty

I bought an 04 pro unit in the US from Pyrodrone and when I tried to have it fixed under warranty DJI claimed they couldn't cover it because it wasn't from the US. I even sent them a receipt showing it was purchased in the US and they STILL denied my claim. I'll never purchase another DJI product again. Stay far away from this company. They used to be a good company but they have become terrible. Be warned. ***Update they contacted me and still refuse to honor their warranty even after admitting they know my product was purchased from Pyrodrone in the USA. Don't get ripped off like me and avoid DJI at all costs if you live in the USA ***

2026-08-21