Charged repeatedly despite my account showing a Free Plan
I’m extremely concerned about my experience with Pacdora. I recently discovered multiple £26 charges from PACDORA PTE. LTD. on my bank account. I logged directly into my Pacdora account to investigate, and under “Subscriptions” my account clearly states that I am on the Free Plan and even gives me the option to Upgrade. Despite this, I have identified six £26 transactions, totalling £156, including another payment currently pending. I cannot understand why I have been repeatedly charged when the account available to me shows no active paid subscription. I have screenshots showing my Free Plan status as well as records of the charges. I have now contacted Pacdora requesting an explanation, evidence of what subscription these payments relate to, cancellation of any recurring payment associated with my card and a full refund. I have also raised the matter with my bank. I will update this review depending on how Pacdora responds and whether the £156 is refunded. At the moment, I would strongly advise customers to check their bank statements and Pacdora subscription status carefully.