Knowledgeable staff
Jeff has his process polished and smooth to where my own anxiety couldn’t help but be silent and play nice. He walked through the process basics. As he guided me through the steps, extra time was provided to help expand my understanding of how the steps connect, what to expect, why these actions help to progress me to a more stable financial position. Jeff also helped me ensure I had the correct app, updated contact information for the eventual creditor calls, and took a moment to ensure i turned off the auto payments. The staff are really well-informed. Between Jeff and Minerva, I was able to provide my spouse with a good summary understanding of what will be happening in the following months.