Do not use 7-11 app
Do not use 7-11 app. I used the app to order a pick up order for tobacco products. I got busy at work and could not pick them up within 2 hours. They cancelled the order but refused to refund the money. I tried to chat with them about it but they refused. They referred to their policy but the policy doesn't exist on the app and when I looked at it on their website, it did not say anything about refusing a refund on these grounds.
