Scam!I placed an order with this…
Scam!I placed an order with this company and paid for four items. Only two items were delivered. I was informed that the remaining two items were out of stock and that a refund would be issued. After waiting several months and contacting the company more than a dozen times by email, no refund was provided. When I contacted my credit card company to dispute the charge for the undelivered items, the merchant emailed me requesting that I cancel the dispute and remove my review, promising that the refund would be issued afterward. I canceled the dispute in good faith. Despite this, the refund was never processed. The company now states that the order is not eligible for a refund due to an expired refund period, even though the items were never shipped or received. This complaint is posted to document my experience and to warn other consumers. I am requesting a refund for the two items that were never delivered.