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William Larsen

美国

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NRG Transportation

They lie and lie and bait and switch

I worked with NRG to transport my car. My rep was Marcus Johnson. I booked my service about a month before the date it was supposed to be picked up. A week before the date I called Marcus and he gave me a 2 hour window when the driver would arrive. The day before I called to confirm and Marcus did not answer or return my calls. I spoke to someone on the main line and they refused to give me any information and said I need to speak to marcus directly. 2 days later Marcus responds, tells me he has a new driver for my car and it will be $400 more. This company will get you to send a deposit, string you along, and then delay pickup to get you to pay more money. I found many lies throught my conversations with him. Do not trust this company

2026-07-02有帮助 3