Cancel Plan
I actually really enjoyed using the AI tool to create music; the generation quality is impressive. However, my satisfaction completely ended when I tried to cancel my subscription. Placing a 'Cancel Plan' button on the dashboard that does not actually cancel anything, but instead forces the user to manually send an email to support, is an unacceptable dark pattern. In this day and age, cancellation should be as easy and direct as subscribing with a single click. Forcing users into an email loop just to stop billing is legally problematic under EU consumer laws and completely ruins the user experience. I have already sent a formal cancellation request via email. I expect your team to process it immediately and confirm the termination of my subscription without any further delays or automated stalling tactics. Fix your user interface.