⭐ 1 STAR
⭐ 1 STAR – BUYERS BEWARE! TERRIBLE EXPERIENCE! Absolutely disgraceful company and customer service! I placed THREE orders, spending hundreds of Australian dollars. Their sizing charts are completely inaccurate. Medium was too big, so I ordered small, which was STILL too big! One product was completely different from what was advertised, including the material and hooks. Australian buyers beware: prices are charged in USD, making purchases significantly more expensive in AUD! Customer service has been an absolute nightmare. Endless emails, misleading explanations, constantly changing refund offers and absolutely no accountability. Despite repeatedly requesting cancellation of my third order, they continued shipping it and are now refusing a full refund! I feel completely ripped off and misled. They have ignored my complaints and wasted so much of my time that Commonwealth Bank is now investigating my dispute. DO NOT WASTE YOUR MONEY! In my experience, the products don’t match expectations, sizing is unreliable, and customer service makes resolving problems almost impossible. I would NEVER recommend this company!