Poor service - shop elsewhere
The only reason I'm not giving a 1 star rating is that the product that we ordered was good quality for our project. Couldn't place order via their website - I had to talk to a sales rep via telephone. Poor shipping, tracking website didn't work, very slow response to emails and voicemails; outsourced freight company was horrible. We spent hours on the phone trying to resolve multiple issues with the shipment. Elevated to a customer service manager, who answered with a scripted response. While it didn't impact us, note many comments online regarding rigid and expensive return and restocking policy. I definitely won't order from them again in the future.