Ordered the C300 Pro V2 and the D03…
Ordered the C300 Pro V2 and the D03 standing desk, shipping was delayed by DPD, luckily, the customer service was excellent, expedited the delivery and even refunded £15 for the inconvenience. Another small hiccup was that the desk package was missing the instruction manual, but again, after reaching out to Sihoo, they were very helpful and sent me a digital copy of the instructions. The chair and the desk are brilliant, very well built and very comfortable, highly recommended. Overall very pleased with the purchase and the customer service, they were very professional and responded within 24 hours everytime I reached out. UPDATE: Had a very minor issue with the chair, the backrest was making a very slight noise when leaning forward or back. Emailed support and its unbelievable, not only did they send a replacement backrest, they also sent new armrests, legs, wheels and gas cylinder! Told me to keep it as spare parts! Amazing customer service would be an understatement, they go above and beyond!