Payroll system and Customer service
I have recently experienced the Customer service at Deel. And it was a very unpleasant experience which is still not resolved. The support member uses very generic answer, it would be an AI agent ( is it ? ) it will make no differences. They don't listen to requests about issue I was experiencing and essentially I had to do all the troubleshooting on their behalf for an issue on their back-end platform. Ticket has been closed even if the issue wasn't resolved. And what's most scary is the payroll system is mixing up data producing wrong payroll document. I don't know if I can trust such company.