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Iris Barzilay

中国香港特别行政区

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HK Express

Very disappointed by the company

Very disappointed by the company. They tear families apart, they don’t allow them to sit together, in order to earn an extra couple of bucks. My seat next to me is free, but my husband is not allowed to sit next to me and my daughter without us paying extra money. I do understand paying extra for better seats, but this is just next level. On another flight I saw an autistic boy having to sit alone as well, while his mother and little sister were somewhere else in the airplane, not allowed to sit next to him. Families, avoid this airline.

2026-07-06