Please do yourself a favor and hire a…
Please do yourself a favor and hire a tax attorney.This company has done nothing for my tax situation after 3 years. They dont have a relationship or fast track to IRS, they continually delay tax preparation year after year ultimately delaying any resolution. The IRS is now sending levy and lien letters. I CANNOT GET IN CONTACT WITH ANYONE TO DISCUSS A REFUND ... A FULL ONE which is fair at this point because i am doing my own work on the phone waiting on hold for hours trying to get a hold of a human at the IRS. OPTIMA is a scam that preys on the poor and uniformed. We struggled to give them $7000 to help our tax situation and they have been non responsive with a resolution. There needs to be a class action lawsuit against this company. soon i will have to go to the media regarding optima's practices because this is absolutely insane. My and my family's stability and well being are on the line and they couldn't care less. AVOID THEM AT ALL COST!