I bought the Ultra Annual plan…
UPDATE (July 6 , in response to Topview's reply),Seedance 2.0 Mini video + 365 unlimited, "after purchase" = Mayıs 2027...Thank you for replying. But your own pricing page contradicts this: Seedance 2.0 Mini is a video model advertised as "365 UNLIMITED," so "video Unlimited was only 30 days" isn't accurate. Your image models also state the benefit is "available for 1 year after purchase" . I purchased on May 27, 2026, so that runs to May 2027. As a current prepaid Ultra Annual subscriber, I'm being denied a 365-day Unlimited benefit your live page attaches to my plan. I've asked support to restore it or provide a prorated refund, and I'll gladly update this review once resolved fairly. first review :I bought the Ultra Annual plan specifically because video generation was advertised as "Unlimited," and I actively used it for daily production. After about 30 days, video Unlimited was removed from my account and replaced with an "Upgrade to Unlimited" upsell. The unfair part: they are STILL advertising the same plan as "Unlimited" right now. Their live pricing page still says "use this model as much as you want, with no extra charge" for the video model , with no clear notice that it expires after 30 days. Meanwhile, their image models openly state "Available for 1 year after purchase," which proves they know how to disclose a time limit when they want to. For video, they don't. Support confirmed my plan only ever had 30 days, and said newer "365-day Unlimited" promos don't apply to me , while continuing to advertise "Unlimited" to new buyers. I paid annually, up front, for a feature that was removed within a month. I've asked for restoration or a prorated refund. If you're considering the Annual plan for "Unlimited" video: be aware it may only mean ,30 days. Ask them to put the exact duration in writing before you pay.i've already contacted support from my account email regarding this ,
