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Pamela Hattaway

美国

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Heapbulb

Never received my order and no refund!

I ordered the Aurora Borealis Night Light Projector as a gift for my sister on April 15, 2026. I checked tracking weekly, and saw delivery on May 26th however it was not in my postal box. 2 days later, tracking showed that the parcel was refused and sent back. I did not refuse and worked with their support dept to either get a new product or a refund. Many emails back and forth, they continued to claim I refused the parcel and won't issue a refund. So, I am out $49 and no gift. Do NOT buy from this company.

2026-07-07