misleading and confusing booking…
misleading and confusing booking interface that caused me to make a purchase I did not intend to complete. During the booking process, the website’s design and presentation made it unclear that I was finalizing a non-refundable purchase. Upon realizing the error, I promptly contacted the merchant to request a cancellation, refund, or account credit. Despite my immediate efforts to resolve the matter, the merchant refused to provide any accommodation, including a refund or future-use credit. Had the booking process been presented in a clear and transparent manner, This agency is predatory, and would have no issue insulting you as evident with their communications with my credit card company.