Locked in contract, no performance, and no valid info that my money is being spent on advertising.
I have been locked into a contract with Thryv now for almost 5 months where I have only received 2 calls from their advertising efforts despite being told upfront that my monthly send would yield an estiated 6 calls per month. After reaching out to discuss several times with them what is being done, they have not been able to provide any information regarding where my marketing spend is going, what changes are being made, and any information that they are actually providing a service for the high monthly cost I am spending. I am still reaching out after several attempts to get them to release me from my contract where there has been minimal communication or urgency to try and help a paying customer. This company is by far a scam and would avoid at all costs.