Waste of time, money and energy - Don't buy
I purchased the wet food feeder. Works great until there is an app or machine update. Then you have to reset the machine, delete and reinstall the app and reconfigure all the feeding times and information. I have had this feeder for 12 months and I have had so many issues that it has been unplugged for more time than it has been plugged in. I travel for work, and this system is unreliable. It does not keep the food at a regulated temperature. Plan to have someone available to feed your pet on a regular basis, because if there is an app update or a machine update, your pet will not get fed. The feeder door has had issues with opening and closing. They say they have a straightforward warranty process that is hassle-free. LIE!! LIE!! LIE!! I have contacted PetLibro for issues over 3 times. Finally, I get the machine working and they say, they are unable to process a refund or issue a prepaid label because it was purchased through Amazon. Because your machine is now connected, it would not be a quality-related return. This machine is junk and one of the worst purchases of my life. Update 7/17/26 - Yes, PetLibro refunded my money so I could purchase another feeder. However, it was only after I posted this review. Thank you PetLibro.