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Kat Fisher

美国

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Mooyius

Mooyius is a company does that does not…honor their customers

Mooyius is a company does that does not honor returns for full refund without you sending the return to China for processing paying for duties and other fees that cost the customer almost as much as the product itself. I bought a dress for $100. Didn't fit. Wanted to return, but after haggling about returning the item, they offered 20% back then 40% back. When I said I just want to return it, they responded with a process that required me to ship the item to China, pay duties and other fees including freight. I finally said, I'll keep the item and told them they lost a customer - forever. Very bad customer support. They should be doing business where their customers are and do the right thing for their customers.

2026-07-07