WHAT THE ACTUAL DUCK
WHAT THE ACTUAL DUCK I am paying for leads outside of normal work hours. I have to hide my business to stop this. Sometimes when I hide my business, like for the holiday weekend, I still get leads. My service area got tripled without my consent, so now I am paying for leads two states over that I cannot service. My lead time settings are not honored. When I tried to talk to customer service about this, they just 'wrapped up' mid-conversation. They denied this was TT's fault. They send links to show me how to set my settings. The issues is not setting the settings, it is RESPECTING THE SETTINGS. This has been weeks leading up to this. Seriously hiding my business for the next two weeks to contemplate if the benefits outweigh the negatives of this platform. I don't have the margins to spend money on leads I can't service. Thumbtack might single-handedly kill my business.