Don’t order from Samsung directly false promises
We recently ordered a bespoke Samsung refrigerator for over $3000 and when they arrived with it for delivery, they refused to install it stating that they cannot install it and they left it in the middle of my kitchen floor despite the fact that we paid the delivery with installation fee unfortunately we had already ordered the bespoke, smart Samsung double wall oven and today when they came to deliver that the driver also stated we do not do installation so therefore, I told him do not even take it off the truck just simply Wright customer refused, shove it up their ass because we paid a 199 fee for installation and delivery. Do not order this brand from Samsung directly. I strongly suggest if you’re going to get a Samsung appliance that you order it through a company like Lowe’s, where you are guaranteed delivery with installation.