Shop Closed Without Evidence of Any Chargebacks
My experience with Fourthwall has been extremely disappointing. My shop was brand new and had only two small orders, both placed by family members as a way to support and encourage my new business. These were not suspicious transactions, and the amounts involved were very small. Despite this, my shop was permanently closed for alleged chargebacks and fraudulent activity. I personally contacted the buyers and confirmed that neither of them filed a chargeback or payment dispute. I was not provided with any evidence to support these accusations, yet my shop was shut down and the orders were refunded. I believe businesses deserve transparency and clear proof before such serious actions are taken. I am sharing my experience so that others can be aware of how this situation was handled and can make informed decisions before using Fourthwall.