Good Features, Weak Customer Support
I like the app itself, but the customer service experience was very disappointing. Support sessions are limited to 30 minutes, and my issue wasn't resolved before the time ran out. I was trying to get call and message summaries working, which is why I contacted support in the first place. It also feels like meaningful support is geared toward users with the premium subscription. If you don't pay for the higher-priced plan, it's unclear how you're supposed to get help when something isn't working. The app has a lot of potential, but the lack of accessible, effective customer support makes it difficult to recommend.