Paychex has been a terrible experience
Paychex has been a terrible experience. Not only is their customer service terrible but I have had to ask my boss to pay me for the last 3 pay periods due to their lack of work ethic. It took them 2 months, 4 pay periods, to get my federal taxes corrected. The Paychex app is super bad, very un user friendly. I am constantly having to correct the time on the app. When we first got Paychex it took them a month to give us a time clock to clock in on. I am praying my boss changes her mind about them and boots them out the door. It is not only unethical to do business this way but it is a constant stress everyday.