ExtremelyI strongly advise potential…
ExtremelyI strongly advise potential buyers to think twice before purchasing a Samsung phone. After installing an official Samsung A73 software update, green lines suddenly appeared on my phone's display. The device had never been dropped, mishandled, or exposed to any physical damage. The issue started only after Samsung's software update. When I approached the Samsung UAE Service Center, I expected the company to take responsibility for what appears to be a software-related hardware failure. Instead, my claim was rejected because the phone was out of warranty. It is unfair that customers are expected to bear the cost of a problem that was triggered by an official software update. What disappointed me even more was the poor customer service. Rather than investigating the issue or offering a reasonable solution, my concerns were simply dismissed. This is not the level of after-sales support I expected from a global brand like Samsung. I have been a loyal Samsung customer for over 10 years, but this experience has completely changed my opinion. A premium brand should stand behind its products and support customers when issues arise due to official software updates. I hope Samsung takes responsibility for these display issues and improves its customer support. Until then, I cannot recommend Samsung products to anyone looking for reliable devices and dependable after-sales service. Disappointing Experience with Samsung UAE