I contacted the store directly and came…
I contacted the store directly and came up with some options because I didn't know what I needed initially. I got the estimate for the hood and the crown and the charcoal filters. The estimate that I got and then promptly ordered the following day changed to be $100 more which I was unaware of as I thought I was paying 817 and ended up being like $920. I contacted the rep that I had spoken with and she had given me no indication via phone or email that there was gonna be a change in price once I realized that this had happened and I have been charged more than what was on the actual car price. She said yeah the price is changed. No help no understanding no sense of customer service. I own a company and do customer service for a living, and I would be livid if one of my employees did not prepare communicate and explain that the prices were going up and they would need to order by a certain date in order to have that price honored. Not to mention the shipping is horrible. We got two of our items and God knows when we'll get the third item because it still hasn't even left and it's been over two weeks. Giovanni was our representative.