Booked a round trip and paid
Booked a round trip and paid. Sent an email asking me to call to confirm. When I called they stated ticket was only available for standby. Paid extra for a ticket which was with frontier airlines. Charged me $50 each way for carryon bag. When I went for my return flight I was switched from frontier to Southwest which doesn't charge for carryon bags. They also never notified me about the switch in airlines. They also didn't have my wheelchair at the gate on my arrival. This company is a ripoff. BEWARE think twice about using this company
