This is not a legitimate business.
This is not a legitimate business. I received a dress for my birthday in early June I emailed them by the next day to report that it had a rip in it--this rip was a part of the dress when it was shipped. They do not have a customer service phone number. That should be a red alert. They have one person, Ruth, who occasionally answers email. They have twice admitted that the damage was their fault--that took a month. It is now 7/8 and I have not been sent information on how to ship it back to them. How to get a credit for the dress. I was told tonight that they cannot provide a shipping label because they will not cover return shipping--yes, even if the error is theirs. This is not a legitimate business. Go anywhere else.