Buyer Beware of the company, Sideargue
I placed an order for artificial Boston ferns, from sideargue, a company promoting on Facebook, back in April. As of today, July 9, 2026, I have not received the order. I have emailed their support line numerous times and they keep giving me the run around. They say the package was delivered and they give me a tracking number to check with my UPS store. I check, and they can’t find the tracking number in their system. They suggest I check with my local post office to see if it was accidentally delivered there. I check with the post office and am told that the tracking number is a bogus number. I then emailed sideargue.com customer service again to let them know the tracking is untraceable. They then give me another tracking number. I take the new tracking number to my UPS store and again, they cannot find that number in their system and suggest I check with the post office. I check with my post office and they are able to track the new number, but the new number is addressed to a different person and different address. I again email sideargue.com customer service, and request a refund since I have not received the package. They keep telling me the package has been delivered, but it has not been delivered to me. They keep asking for the same information, ie, verification of my address, have I checked with my carrier, have I checked with family and neighbors to make sure they didn’t get it. I have answered their questions numerous times, and have told them each time that I have not received the package and they keep telling me the package has been delivered. They will not refund my money. I am posting this in hopes that no one else orders from this company as they practice unfair business practices, and scam customers out of their money