Frames continually out of stock with no communication from anyone on a delay in production
Unfortuantely, I have had two orders get canceled due to the frames being out of stock, however no one reached out either time to alert me to the frames being out of stock. The orders went into limbo for weeks, and I had to contact customer service to ask why they hadn't shipped. The lack of communication has been really disappointing. Additionally, I was told I couldn't just pick a different frame for the posters, and keep the orders going, I had to have the orders canceled and then re-submit them on my end both times. Just a very frustrating process all around. I will not order from this company anymore.