Package stated delivered yet it is not
My package says Delivered, yet has not arrived at all, when trying to get customer service, it can only be done by email as the rest of their contact information is invalid and the courier contact information is also invalid. When finally getting a response by email (in which I only asked to know what happened with the package) they only say they will refund me and then I can make a new order. I want the current order and to know what happened. I need the order to arrive soon, if I wait for a refund and process the order again, not only would there be a bigger delay, but I would also possibly go through the same issue again. When requesting a supervisor I only get the same automated response which seems to be made by AI. With the money invested one could at least expect a real person response. I would recommend just getting the service elsewhere considering that if you have any issues you won't even get the appropriate assistance.