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Jeremy Hergesheimer

美国

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JERSEY LOCO

Terrible customer service, better to pay more from reputable vendor

To be fair, their products are high quality. But their delivery takes about a month, and if anything goes wrong with the order, good luck getting it resolved. Their 'customer service' is an AI application that promises action but NEVER takes it. Be careful of the 'free mystery jersey' promotion. The website malfunctions. It had nowhere for me to select a size for the jersey, yet it didn't let me check out until I selected a size! So I added another mystery jersey, meaning to subtract it later (dealing with an illogical app) but then it just places the order! Without a confirmation button! Now I have two misc. jerseys that I didn't want and are the wrong size, and I've been stuck waiting for their AI to respond. They have no human customer service. Better to pay more to a reputable vendor than get stuck in this misery.

2026-07-10