Stay away
This is what I wrote in an email complaining about the company. Hello Oyrosy Team, I am writing to express my disappointment with the level of customer service my wife has received regarding a recent purchase. She has contacted your support team multiple times in an effort to return an item that does not suit her, yet each interaction has resulted in confusion, delays, and contradictory guidance. Every reply has come from a different staff member, and each time she has been instructed to select an alternative item — only to be told afterwards that the item is out of stock. This cycle has gone on long enough and has provided no resolution. All we are requesting is a simple return label so she can send back the unsuitable item. This should not be a difficult or drawn‑out process. Please provide a return label immediately. If this matter cannot be resolved promptly and professionally, I will have no choice but to share an honest and detailed review of the poor service we have experienced. Kind regards, Matt Jennings Their Response. I'm very sorry for the inconvenience.A full refund requires the return of the product. I can send you the return address, but you'll need to cover the shipping costs and China customs duties and taxes , and the returned clothing won't affect our resale. Otherwise, we can't issue a refund. Is this acceptable to you? The second option issue a 20% refund now and you keep the item. They claim the products are all American.... Hello check out return address ... Chin a.... 69% 1-star on this review site (Trustpoint) says it all people.