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Matthew Musgrove

美国

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Ty Ty Nursery

Ordered five raspberry canes that came…

Ordered five raspberry canes that came very lifeless looking. Planted them and hoped they would come out of dormancy, but they never did. Filed a claim with them which they granted, but they only will warranty the plant and not any of the fertilizer or transplant kits that they sell with it. In addition, if they give any discount on the entire order, they will take that discount and apply it solely to the plants and only refund what is most beneficial to them. When trying to talk to customer service, it is clear that they are only looking to refund the minimum amount possible in store credit. Based on customer service alone, I would not recommend doing business with them.

2026-07-10