Poor After Sales Support
Received a defective product that I've been unable to return/exchange. Support is unresponsive and inattentive, the return policy is vague. Other than that the device is pretty okay with a relatively shallow learning curve, but good luck if you need support. *EDIT* It looks like opening a negative review is the best way to receive prompt support, see the vendors response below. **EDIT** Almost a full month later without resolution, support is slow to respond
