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Douglas Lake

美国

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Garvee

Very poor customer service

I ordered a farm soil drag and as soon as I hit "order", a window popped up asking me if I wanted 10% off, so I clicked yes. It immediately doubled my order, and is charging me for (an sending) two drags. I called and tried to cancel one of them but the person who answered could not speak or understand english very well. He pulled up my invoice and eventally seemed to understand and confirmed the removal of the second drag. However, I was charged for both and both are being sent to me. The Garvee website says I will have to pay for the return shipping costs. I will never use this company again.

2026-07-10有帮助 1