Misleading advertising
I would give Target zero stars if I could. My experience with Target's return policy has been incredibly disappointing and frustrating. Target heavily promotes its 90-day return policy, which leads customers to reasonably believe they have ample time to return most products. However, I later discovered that an Apple charger I purchased was subject to a much shorter 14-day return window. When I contacted customer service, I was told the policy was disclosed during checkout and therefore nothing could be done. While Target may technically disclose this exception somewhere in the purchase process, it was not prominent or clear enough for an average customer to recognize that they were giving up the widely advertised 90-day return period. What is most disappointing is Target's unwillingness to make a reasonable exception for a simple charger in like-new condition. Rather than focusing on customer satisfaction, they chose to rigidly enforce a policy that many customers may not even realize exists. This experience has left me feeling misled and undervalued as a customer. Transparency and fairness matter, and Target failed on both. As a result, I will no longer shop at Target and will take my business to retailers that are more customer-focused and transparent about their policies. Very disappointing experience.