I had an issue with my subscription…
I had an issue with my subscription renewal and contacted BetterMe’s support team. Although my case was outside the standard refund policy, they carefully reviewed my situation and treated it with understanding and professionalism. The communication was polite, prompt, and respectful throughout the entire process. In the end, they approved a full refund, which I truly appreciate. Thank you to Kathleen and the BetterMe support team for their excellent customer service and willingness to find a fair solution.