Data Axle Business Append Process
Overall, I don't like the coordination between the SalesGenie and data append groups. I am a savvy user of the data and was still confused on who to go to for data requests. Also, I feel response times aren't very good for rush orders. I expect to have a 48 hour turnaround on any request. Lisa Moore, a sales executive, is very good at helping me through the whole process even though none of this order was in her group. She is great at customer service!