Cancel monthly subscription
Beware of the monthly subscription costs. I thought I was only being charged £0.90 for converting a file. However I had two monthly subscriptions of £39.99 automatically taken from my account. I contacted customer support and asked for a refund for the monthly subscription costs and I was advised I had signed up to this in their terms and conditions. Please ensure you cancel this if you do not intend to use the service. I am very disappointed and will not be using this site again.